AquaMail Forum

English - Android => Bug reports => Topic started by: screwfox67 on April 21, 2018, 09:28:33 am

Title: disallowed_useragent
Post by: screwfox67 on April 21, 2018, 09:28:33 am

I'm getting disallowed_useragent error when trying to add gmail accounts.  Is this a known issue? Is there any resolution?

Many thanks

Sent from my MI 5 using Tapatalk

Title: Re: disallowed_useragent
Post by: Kostya Vasilyev on April 21, 2018, 12:30:11 pm

Yes:

- You must be trying to add an account that's not present in phone settings
- Google requires that we perform login in a web browser (not in the app)
- You've got a web browser that Google doesn't like

Solution:

- Use a different browser - Chrome (best), Firefox, Samsung Internet (should work, but we've not tested)
- Install one of these if necesssary
- Clear your current browser being set as default (in phone settings -> apps)
- Add your accounts

Later you can uninstall the browser you won't want and go back to the one you prefer