AquaMail Forum

English - Android => How do I... => Topic started by: DaveRook on April 10, 2018, 10:59:42 am

Title: How to remove thread when reply or forward
Post by: DaveRook on April 10, 2018, 10:59:42 am
Aquamail seems to have updated. I used to be able to reply or forward a message and choose to not include the previous messages/thread.

Now I get an annoying 3 dots. All this does is expand the text but no way to simply remove it. I have to select all the text manually and delete it

Am I missing something?
Title: Re: How to remove thread when reply or forward
Post by: DaveRook on April 10, 2018, 11:02:50 am
Just found the answer

https://www.aqua-mail.com/forum/index.php?topic=6533.0

However I hope the devs take note of this as often the option to use the 'old' editor is a temporary offering. Being able to remove the thread is an important option for many of us
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 10, 2018, 06:50:50 pm
Yes, you are not alone.  ;)

I also need the "old" editor urgently.
Title: Re: How to remove thread when reply or forward
Post by: mikeone on April 10, 2018, 10:34:38 pm
Just found the answer

https://www.aqua-mail.com/forum/index.php?topic=6533.0

However I hope the devs take note of this as often the option to use the 'old' editor is a temporary offering. Being able to remove the thread is an important option for many of us
Do not expand the hidden "quoted" text.

Just set the cursor behind / on the next line (below) of the "(...)" and tap BACKSPACE: The entire thread will be removed instantly  8)
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 10, 2018, 11:06:06 pm
Thank you @mikeone.

Kindly allow me to quote the FAQ:

---
Version 1.14 has a new text editor (on the compose screen) with these new features suggested by users:

– Lists (with bullets or numbers)
– Paragraph alignment (left / center / right)
– When replying, editing the “original” preserves all formatting, even images

This new editor cannot have a black background for technical reasons, so in the dark theme we made the background a “muted” light gray (the light themes use pure white).

When replying or forwarding, the original message is shown as “(…)”

If you just type your new text and tap Send, the original message will be inserted where the “(…)” placeholder was.

To delete the original message just put the cursor on the next line and tap Backspace on the soft keyboard – i.e. this works just like deleting text.

To “expand” the original message for editing just tap the “( … )”. This will keep all the formatting of the original and it’ll be editable as well.
---
Title: Re: How to remove thread when reply or forward
Post by: mikeone on April 10, 2018, 11:32:46 pm
@Kostya:
I have just modified my previous post a little. Thanks for quoting the FAQ :)
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 11, 2018, 04:10:33 pm
Hi, is it possible in new editor to have the quoted text expanded by default?
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 13, 2018, 10:20:53 pm
Re: Hi, is it possible in new editor to have the quoted text expanded by default?

No it's not.
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 14, 2018, 12:15:06 am
Thanks. Will be there an option in future?
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 15, 2018, 01:53:38 pm
Re: Thanks. Will be there an option in future?

Undecided. There is a technical issue here:

- Original message may be really large
- Too large for editing code (in Chrome) to handle
- Which may make it crash -> making it impossible to reply to / forward this message
- Showing the original "collapsed" -> avoids this, if it crashes when you try expand, it's still possible to reply / forward without expanding

What exactly are you interested in?

Editing?

Or quickly deleting?

We have some ideas about improving the controls - maybe show an "X" to quickly delete, maybe a checkbox, undecided but we're thinking about possible improvements.

I like the way it's done in Samsung Email with a checkbox (very similar to Aqua's old editor) - but although this aspect is nice, it causes other UI issues.
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 15, 2018, 03:39:49 pm
Undecided. There is a technical issue here:

In the "old" editor it works like a charm, hmm...

Quote
What exactly are you interested
I always just want to see the quoted message while replying above. (This is what many users do).

In new editor it is not comfortable, but complicated.

After pushing the reply-button there are these steps to do everytime:
New editor:
1. Tap on [...]-button to expand the quoted message
2. Since the cursor mark jumps from first line into second line, I have to manually put it back into first line
3. Now I can start to write.

Old editor:
1. Just write  :) - like in other mail clients (because quoted message is visible and cursor mark is in first place)

This is why I (and some others I know) need the old editor.
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 17, 2018, 07:41:40 pm
Re: In the "old" editor it works like a charm, hmm...

No. In the old editor - the "original" content is not editable. Apples to oranges.
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 18, 2018, 07:41:45 am
In the old editor the plain text part is visible immediately (and editable if needed).

That's enough for the very common use case called "TOFU" (text over full quote):
Replying on top of the quoted message

All our business partners (940 ca.) always (!) use it. No exception. ;)
Title: Re: How to remove thread when reply or forward
Post by: mikeone on April 18, 2018, 07:49:10 am
In the old editor the plain text part is visible immediately (and editable if needed).

That's enough for the very common use case called "TOFU" (text over full quote):
Replying on top of the quoted message

All our business partners (940 ca.) always (!) use it. No exception. ;)
However, the "old editor" will loose all existing HTML formatting when the user starts to edit the quoted message.

So, the 'new editor' is technically an improvement.
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 20, 2018, 07:55:13 pm
In the new editor the quoted original will be included even if you don't expand it.

The old editor not being able to edit the original's formatting was a major user complaint which the new editor addressed.

---

Just had a thought... Maybe I should stop wasting everyone's time with new responses about the new editor.

To summarize (again) - the old editor was far from perfect, the new editor addressed a bunch of those complaints / requests...

There are people who prefer the old editor for a variety of reasons, that's OK, no hurt feeling.

There are things we could improve in the new editor still, hopefully we will, over time.
Title: Re: How to remove thread when reply or forward
Post by: Sowsow on April 24, 2018, 02:16:16 pm
I agree with the points made above, the auto hiding of the quoted text is very frustrating. In almost every reply email sent the user will need to view the original to ensure they are replying completely and accurately to the original email. Therefore having to click the dots, then click back up to the text (as cursor falls to the bottom) is really annoying.

I get there are advantages of the new editor, and that perhaps auto showing would cause some crashes. But can we not have the option for this and if it crashes that is our problem (as with other users I don't think I can remember the previous editor ever crashing due to this in many years of continuous use on multiple devices).

I'd rather take the odd crash once every few years (if any at all) than the process I have to do with every email reply now!
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 24, 2018, 07:35:48 pm
Re: can we not have the option for this

There is a setting - just turn off "use new editor" in app settings under "composing and sending" please.
Title: Re: How to remove thread when reply or forward
Post by: Sowsow on April 26, 2018, 12:47:05 pm
OK thanks, that's obviously worked.

Still do think this should be changed for future updates - is such a fundamental principle of replying to emails to be able to refer to them!!
Title: Re: How to remove thread when reply or forward
Post by: Kostya Vasilyev on April 27, 2018, 09:26:36 pm
Not sure I agree about it being a "fundamental principle" - I mean just look at Gmail app and web mail - used by a billion of people or more so it can't be *all that wrong*...

... although their current "design update" makes me want to poke my eyes out with a rusty spoon :) so they're not always right.

It's really a "more streamlined" UI -- hit reply, type your reply and hit Send, done.

But -- there is a setting to turn off the new editor! So even if we end up doing nothing in the new editor about this, or end up doing something which again isn't liked by 100.00% of existing users -- that setting is there and will continue to be for the foreseeable future.
Title: Re: How to remove thread when reply or forward
Post by: Justin on April 28, 2018, 02:42:24 am
Glad to hear that the "new editor" can be disabled in "foreseeable future". Thank you.

We did a private survey among friends. Of 11 users 8 deactivated the new editor, the other 3 thought that the new look was given and did not know that it could be deactivated.

BTW: All of them (including me) always reply "TOFU" without editing inline the quoted text.