AquaMail Forum

English - Android => How do I... => Topic started by: harekrishna on February 20, 2018, 06:04:02 am

Title: Where should I copy the Aquamail backup file onto new Samsung Tab E tablet?
Post by: harekrishna on February 20, 2018, 06:04:02 am

I would like to duplicate the aquamail settings of my current Samsung galaxy S7 phone, onto a new Samsung galaxy tab E tablet.

I thought it would be easy to simply copy the Aquamail backup file from the phone to somewhere on the new tablet.

But no matter where I place the file (either on the memory card or the native tablet storage) I can't seem to point Aquamail there to find it.

I am attaching two screenshots.

One shows the aquamail back up and restore screen on the tablet. It appears that I only have two choices, one is to restore from one drive or Google drive. I do not use either of them.

I just used a USB cable to transfer the file onto the tablet.

The other screenshot shows one of several locations I have copied the same Aquamail backup file onto the tablet (in the hope that at least 1 location would be found!)

But no luck.  I can't seem to find and "select" the backup file on the tablet.

What did I do wrong?

Thanks

Title: Re: Where should I copy the Aquamail backup file onto new Samsung Tab E tablet?
Post by: mikeone on February 20, 2018, 08:15:33 am

I would try the following steps:

1 - Create an 'fresh' backup file (on your tablet). Just tap in the button "Backup" on the window which is shown in your screenshot

2 - replace the generated backup file (tablet) by copy the backup file from the phone to this location.

3 - Restart the "Backup and restore" process and tap on the button "Restore" on the same window which is shown in your screenshot.

I hope this could solve the problem

Title: Re: Where should I copy the Aquamail backup file onto new Samsung Tab E tablet?
Post by: harekrishna on February 20, 2018, 08:53:12 am

Yes, after doing as you suggested and running the first backup on the tablet, I noticed that aquamail created a new folder on the device which was not there previously (tablet-backup-aqua mail).

I then transferred the cell phone aquamail backup file into this NEW folder on the tablet, and it did restore correctly.

Hallelujah!

Thanks again

Great advice.

Title: Re: Where should I copy the Aquamail backup file onto new Samsung Tab E tablet?
Post by: mikeone on February 20, 2018, 09:41:37 am

Glad to hear that your problem has been solved.
Thanks for your feedback.

PS:
I already had this problem earlier and then found this workaround for me.