AquaMail Forum

English - Android => Bug reports => Topic started by: larryg on November 02, 2017, 04:59:07 pm

Title: Galaxy note 8 keeps stopping aquamail
Post by: larryg on November 02, 2017, 04:59:07 pm

Keep getting an aquamail stopped message every few days on my new note 8.  Never had a problem with Samsung s6 edge.  Any advice?

Title: Re: Galaxy note 8 keeps stopping aquamail
Post by: Cukierkas on November 02, 2017, 11:49:01 pm

Exclude it from doze sleeping.

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Title: Re: Galaxy note 8 keeps stopping aquamail
Post by: larryg on November 02, 2017, 11:55:23 pm

Where can I find that setting?

Title: Re: Galaxy note 8 keeps stopping aquamail
Post by: Cukierkas on November 03, 2017, 01:25:55 pm

I would try  at battery settings first. In other hand, try to use search function, which is embedded in settings.
I don't own note 8, but all android devices are similar.

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Title: Re: Galaxy note 8 keeps stopping aquamail
Post by: Kostya Vasilyev on November 03, 2017, 07:53:30 pm

Samsung has Doze Mode which comes from Android (6.0+) - Aqua Mail settings -> mail, receiving will have a green panel / prompt for it, if not already handled.

But Samsung devices have *another* battery saver, unrelated to Doze Mode but which can also cause trouble. This is in Phone Settings under Battery (I think).