AquaMail Forum

English - Android => Bug reports => Topic started by: whitesnuf on October 14, 2017, 01:50:56 pm

Title: Failed License Check under Android O
Post by: whitesnuf on October 14, 2017, 01:50:56 pm: After Update to Android O I have a consistent error with checking my License.

Regards, whitesnuf(https://uploads.tapatalk-cdn.com/20171014/1e74410183d768a708d3a09b686040c4.jpg)(https://uploads.tapatalk-cdn.com/20171014/34fcd2618324c2e62fee4d678637e741.jpg)

Gesendet von meinem ONEPLUS A3003 mit Tapatalk
Title: Re: Failed License Check under Android O
Post by: Hummeldumm on October 14, 2017, 09:23:56 pm: Hi,
I got the same problem with OxygenOS Oreo open beta 16 on OnePlus 3T device.

Regards,
Hummeldumm
Title: Re: Failed License Check under Android O
Post by: Kostya Vasilyev on October 15, 2017, 03:06:34 pm: I've got a Nexus 5x with Google's 8.0 - zero issues.

Since yesterday I received other emails about this error on OnePlus devices specifically.

Please remember that OnePlus's 8.0 is "beta" and there may be bugs.

I think they did something wrong with Build.SERIAL.

- Please report the issue to OnePlus

- To get up and running again please contact support / at / aqua-mail / dot com and ask for a "redeem code". They will respond on Monday (GMT+03).
Title: Re: Failed License Check under Android O
Post by: ekalksndr on October 15, 2017, 05:06:20 pm: Такая же ерунда, обновился до 8-го андройда, возникла ошибка с лицензией! Что делать?
Title: Re: Failed License Check under Android O
Post by: Kostya Vasilyev on October 17, 2017, 09:11:46 pm: Re: Такая же ерунда, обновился до 8-го андройда, возникла ошибка с лицензией! Что делать?

Вы обновились до *беты* 8.0, к тому же от производителя который уже ломал совместимость своего Андроида.

Пожалуйста прочитайте:

https://www.aqua-mail.com/forum/index.php?topic=5552.msg37449#msg37449

там и "что случилось" и "кто виноват" и "что делать сейчас чтобы заработало".
Title: Re: Failed License Check under Android O
Post by: rhdd on October 30, 2017, 07:23:53 pm: Same problem here. All other apps are working fine.

Maybe it is caused by change of identifier behaviour in "Android O". It is described in detail in the Adroid Developer Blog. Unfortunately I'm not allowed to post the link here.

Google for "Changes to Device Identifiers in Android O" or replace # with / -> https:##android-developers.googleblog.com#2017#04#changes-to-device-identifiers-in.html
Title: Re: Failed License Check under Android O
Post by: Kostya Vasilyev on October 31, 2017, 09:46:18 pm: Quote
Maybe it is caused by change of identifier behaviour in "Android O". It is described in detail in the Adroid Developer Blog. Unfortunately I'm not allowed to post the link here.

I've seen it - when 8.0 (Google's) was in beta. These changes don't affect our app.

I've got a Nexus 5x with Google's 8.0 in front of me - no issues since first 8.0 "developer preview" or now with the "official" 8.0.

And so it seems that One Plus decided to "go the extra mile" and made more changes, their own, without telling anyone. We did not have any advance notice on that, it was a complete surprise.

That being said:

- We already implemented a workaround.
- It's in today's update of the Unlocker app on Google Play (1.0.27-655) and the main app's 1.12.0-651.
- The main app's 1.12.0-651 is currently enabled for 20% of all users
- If you don't have that version (of the main app) yet, you can find it here on the forum under "Development builds".
- The Unlocker app 1.0.27-655 was uploaded to Play today and is enabled for everyone.
Title: Re: Failed License Check under Android O
Post by: rhdd on November 07, 2017, 10:22:51 pm: I'm now on the current version (1.12.0-651) but the problem persists. In the unlocker app everything is fine, but in the main app the license warning is still the same.
Title: Re: Failed License Check under Android O
Post by: Nadejda Fudulska, MobiSystems, AquaMail support on November 08, 2017, 02:41:47 pm: Hi,

Please e-mail us at support@aqua-mail.com so we can help you.

Thank you,

Nadia
Title: Re: Failed License Check under Android O
Post by: rhdd on November 08, 2017, 10:18:38 pm: Reinstalling the Unlocker app solved the problem.