AquaMail Forum

English - Android => Bug reports => Topic started by: Smith4006 on October 05, 2017, 09:54:38 pm

Title: Message counter indicates 1 message when there are none
Post by: Smith4006 on October 05, 2017, 09:54:38 pm

The message counter says "1" but there are no e-mail messages in the "In-box"; either new or read. I'm using a Galaxy S7 Edge.

Title: Re: Message counter indicates 1 message when there are none
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on October 06, 2017, 12:36:05 pm

Hi,

There probably is one message on the mail server in the Inbox and it's unread.

Please check your web mail (web site) to see if it's really there.

If it is, but not visible in Aqua - please try Menu (three dots icon) -> Restore hidden.

If that still doesn't help, we can diagnose this further, but would need you to capture the issue in the app's other debug log (if you'd be
interested).