AquaMail Forum
English - Android => How do I... => Topic started by: Brutus on May 10, 2017, 03:48:57 pm
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(1) If I delete some message folder on the PC and do a subsequent sync with Aqua Mail, I got a network/sync error and the deleted folder appears on top level in the folder list of Aqua Mail.
(2) If I move some message folder on the PC into the Deleted-folder, this message folder appears as a subfolder of the Deleted-folder on the PC (offcourse) and also in Aqua Mail after a subsequent sync (which is OK). Now if the message folder is deleted on the PC in the next step, it still appears as a subfolder of the Deleted-folder in Aqua Mail after synchronisation.
So the question is how to stop Aqua Mail in displaying deleted folders. The problem appears independent of activating/disactivating the sync option of a folders.
I am using Outlook 2010 Exchange/EWS on the PC and everything else works fine.
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One workaround that you can use is to long-press on the folder and choose "clear from recents".
An aside about moving folders to the Deleted folder:
I don't know how that is implemented in the Exchange protocol, but I have experience with IMAP.
My understanding is that because "children" extension (RFC 3348) to IMAP4 was separate from the "Special use mailboxes" extension (RFC6154), how the children of the special-use mailboxes should be handled might be somewhat under-defined. At least, I've seen some weird behavior from some IMAP servers when a folder is moved to Deleted (or, maybe it was a bug in the mail client program I was using).
So, my general strategy is to avoid creating sub-folders of any of the "Special-Use" folders (Sent, Deleted, Drafts, Archive, Junk (Spam), and a couple others that are used less frequently).
As for Exchange, I vaguely remember reading that Deleted folder is not rigorously (or not at all?) specified as a "special-use" folder in Exchange, so you may expect even more complications.
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One workaround that you can use is to long-press on the folder and choose "clear from recents".
No, "clear from recents" is only to stop displaying folders in the main window.
An aside about moving folders to the Deleted folder:
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As for Exchange, I vaguely remember reading that Deleted folder is not rigorously (or not at all?) specified as a "special-use" folder in Exchange, so you may expect even more complications.
No, the Exchange protocol is OK, there are no problems when synchronizing with a further PC.
Nevertheless, thanks for trying to help me.
Meanwhile I have found a workaround (I assume at least):
(i) Make sure that the PC has been synchronized with the Exchange server.
(ii) Make sure that Aqua Mail has been synchronized with the Exchange server.
(iii) Goto "account\Options & Folders\Folders" in Aqua Mail (do nothing here, just open this view and then return to the main window)
I guess that step (iii) triggers Aqua Mail to update the folder structure so that deleted folders are not displayed any more.
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I am glad you found the solution.
One workaround that you can use is to long-press on the folder and choose "clear from recents".
No, "clear from recents" is only to stop displaying folders in the main window.
You never clearly specified where you wanted the folders to stop displaying:
... how to stop Aqua Mail in displaying deleted folders.
(iii) Goto "account\Options & Folders\Folders" in Aqua Mail (do nothing here, just open this view and then return to the main window)
I guess that step (iii) triggers Aqua Mail to update the folder structure so that deleted folders are not displayed any more.
I believe if you go to the "drawer" (in the left top corner), and choose "manage folders", that should also refresh the list of folders. (It's the same, but just quicker to get to.)
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You never clearly specified where you wanted the folders to stop displaying:
You're right. I meant the list shown when pressing "Other Folders".
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i want this info too
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i want this info too
You should find this information in this post above:
https://www.aqua-mail.com/forum/index.php?topic=5692.msg34580#msg34580
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I believe if you go to the "drawer" (in the left top corner), and choose "manage folders", that should also refresh the list of folders. (It's the same, but just quicker to get to.)
Yes. And either way, the app will sync the folder list with the server and know that some have been deleted.
It doesn't do this every time it checks mail -- just may be too expensive, there are users with > 1500 (yes, one and a half thousand) folders.
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It doesn't do this every time it checks mail -- just may be too expensive, there are users with > 1500 (yes, one and a half thousand) folders.
I am glad it doesn't check it every time.
I just checked my oldest (of still existing) account... I have only 665.
(Now, I am thinking if I should add one more ... ;))