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English - Android => Bug reports => Topic started by: Irman Siddik Pribadi on February 22, 2017, 04:36:54 pm

Title: Exchange Mail Error
Post by: Irman Siddik Pribadi on February 22, 2017, 04:36:54 pm
Dear Friends,
My exchange mail error like this attachment. Aqua mail on my Asus Zenfone 2.
Please advice. Thanks a lot.

Regards,
Irman
Title: Re: Exchange Mail Error
Post by: mikeone on February 22, 2017, 05:32:32 pm
The error message suggests that the folder "PEP" isn't available on the server anymore.

Please check this on your exchange mail server.
Title: Re: Exchange Mail Error
Post by: Kostya Vasilyev on February 24, 2017, 08:23:07 pm
Or the whole account isn't available over the "EWS (Exchange Web Services)" protocol that's used by Aqua Mail to connect to Exchange.

Please ask your IT people about it, specifically about EWS (Exchange Web Services).

It has happened before that "some" things are changed and cause EWS to stop working, and the IT people aren't even aware of it.

The standard link (endpoint) for EWS is:

https://you_server_name/EWS/Exchange.asmx
Title: Re: Exchange Mail Error
Post by: flixtalk on December 13, 2017, 09:34:50 pm
Hello,
I have same Problem.
I checked the link of your Post and I get the error. But in a other Mail App it worked. I get the error Message since around 6th of December.(https://uploads.tapatalk-cdn.com/20171213/3f8910087d58f83b1d8715896a89948e.jpg)(https://uploads.tapatalk-cdn.com/20171213/e3837548b203a7f5826403d97fa9dcf6.jpg)

Gesendet von meinem ASUS_Z00AD mit Tapatalk

Title: Re: Exchange Mail Error
Post by: Kostya Vasilyev on December 15, 2017, 07:56:43 pm
No, sorry, a screenshot from "this other mail app" doesn't help either of us.

Knowing that it's "since December 6" doesn't help either of us.

If you'd like to solve this then please - as I wrote above - please ask your "IT people" specifically about EWS (Exchange Web Services).

Title: Re: Exchange Mail Error
Post by: flixtalk on December 18, 2017, 06:35:06 pm


No, sorry, a screenshot from "this other mail app" doesn't help either of us.

Knowing that it's "since December 6" doesn't help either of us.

If you'd like to solve this then please - as I wrote above - please ask your "IT people" specifically about EWS (Exchange Web Services).

Okay Thanks.
The App called BlueMail and the Protokoll is ActiveSync (EAS) and Exchange Web Services (EWS). I though maybe you changed something since 6th of December. Sorry I waste your time. I asked also our IT they didn't says thats why I asked here.

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Title: Re: Exchange Mail Error
Post by: flixtalk on December 19, 2017, 12:31:53 pm




No, sorry, a screenshot from "this other mail app" doesn't help either of us.

Knowing that it's "since December 6" doesn't help either of us.

If you'd like to solve this then please - as I wrote above - please ask your "IT people" specifically about EWS (Exchange Web Services).

Okay Thanks.
The App called BlueMail and the Protokoll is ActiveSync (EAS) and Exchange Web Services (EWS). I though maybe you changed something since 6th of December. Sorry I waste your time. I asked also our IT they didn't says thats why I asked here.
Also when i take the EWS Protokoll from "BlueMail" it will work. I wait from reply from my IT.

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Gesendet von meinem P00L mit Tapatalk

Title: Re: Exchange Mail Error
Post by: Kostya Vasilyev on December 19, 2017, 03:35:15 pm
Re: the EWS Protokoll from "BlueMail" it will work

I think Blue Mail is Active Sync not EWS.
Title: Re: Exchange Mail Error
Post by: flixtalk on December 20, 2017, 11:57:48 am
It will work with both Protocols EAS and EWS. My IT sayed that nothing changed in the Protocol, so they use EWS.

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Title: Re: Exchange Mail Error
Post by: Kostya Vasilyev on December 22, 2017, 08:39:11 pm
Re: My IT sayed that nothing changed in the Protocol, so they use EWS.

How's this given the "service unavailable" error in your screenshot above? :)

Title: Re: Exchange Mail Error
Post by: flixtalk on December 25, 2017, 12:02:20 am
Re: My IT sayed that nothing changed in the Protocol, so they use EWS.

How's this given the "service unavailable" error in your screenshot above? :)
But why it will work in the other App.
What exaclty can i ask  them?
I will contact them  with the error Message.
Anyway have nice Chrismas and new year.

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Title: Re: Exchange Mail Error
Post by: Kostya Vasilyev on December 26, 2017, 09:38:31 pm
I already answered your "new" questions, above:

Quote
Or the whole account isn't available over the "EWS (Exchange Web Services)" protocol that's used by Aqua Mail to connect to Exchange.

Please ask your IT people about it, specifically about EWS (Exchange Web Services).

It has happened before that "some" things are changed and cause EWS to stop working, and the IT people aren't even aware of it.

The standard link (endpoint) for EWS is:

https://you_server_name/EWS/Exchange.asmx