AquaMail Forum

English - Android => Bug reports => Topic started by: david29 on December 15, 2016, 10:23:25 am

Title: Incoming working on wifi only
Post by: david29 on December 15, 2016, 10:23:25 am
Ok so not sure if is a bug but the problem appeared few months ago but I ignored it. until today. I really want to start using my yahoo emails via your app when I'm outside.
basically i can't connect to my yahoo accounts(other accounts are working) when I'm on mobile data. When wifi is available everything is good.
I receive "incoming server login error: NO (#MBR1236).

What I did:

I removed/add the yahoo accounts several times.
Chose manually/automatic with good settings.
Inside my yahoo account "Allow apps that use less secure sign in" is Checked

Still yahoo doesn't work except on wifi.

Help? :(

Thank you
Title: Re: Incoming working on wifi only
Post by: Kostya Vasilyev on December 17, 2016, 12:57:04 am
Ah, one of my favorite email providers, Yahoo.

They have a tradition of breaking their email every few months. And as I'm sure you've heard, they're also in the middle of a massive security fiasco, so their resources are probably stretched too thin.

The error message comes from Yahoo, and this exact error code is not unheard of (putting it mildly).

As you can see here:

https://www.google.ru/search?q=yahoo+MBR1236

this has been going on since at least 2013.

Please contact Yahoo support.

Title: Re: Incoming working on wifi only
Post by: danc on February 12, 2017, 05:41:15 am
Have the same problem only on mobile data connection. Wi-Fi works well. Very strange  thing. Any advice?
Title: Re: Incoming working on wifi only
Post by: mikeone on February 12, 2017, 01:03:12 pm
The advice is just one post above yours:

Ah, one of my favorite email providers, Yahoo.

They have a tradition of breaking their email every few months. And as I'm sure you've heard, they're also in the middle of a massive security fiasco, so their resources are probably stretched too thin.

The error message comes from Yahoo, and this exact error code is not unheard of (putting it mildly).

As you can see here:

https://www.google.ru/search?q=yahoo+MBR1236

this has been going on since at least 2013.

Please contact Yahoo support.
Title: Re: Incoming working on wifi only
Post by: Kostya Vasilyev on February 12, 2017, 04:33:28 pm
I understand that (confirmed with another user) it sometimes helps to just go into Yahoo web mail and change the password.

PS - mobile or WiFi, Yahoo or GMX, makes no difference to Aqua Mail whatsoever. The bugs are all "there", on Yahoo's side.
Title: Re: Incoming working on wifi only
Post by: dancrow on February 12, 2017, 06:04:34 pm
I understand that (confirmed with another user) it sometimes helps to just go into Yahoo web mail and change the password.

PS - mobile or WiFi, Yahoo or GMX, makes no difference to Aqua Mail whatsoever. The bugs are all "there", on Yahoo's side.

Changing passwords makes no difference either. I have two yahoo mail accounts, same problem.
Can be something related to the way my mobile carrier provider send encrypted pass and user name?
Is strange how other applications doesn't have this issue (Email TypeApp for example).
In my opinion Aqua Mail is the best android email  app (that's why I buy this app), but if it doesn't solve this problem I have to switch to other mail solution.
Title: Re: Incoming working on wifi only
Post by: StR on February 13, 2017, 04:48:25 pm
From what I know, TypeApp stores your messages on their servers. So, their server accesses your mail first from Yahoo server, and then you client receives it from TypeApp's server. Thus, Yahoo in that case doesn't distinguish what network you are on: it doesn't know.
Now the question is whether you want your messages to be stored (and analyzed) on a 3rd party's server...

I understand that ultimately, you are looking for a working solution. Personally, I would have abandoned Yahoo Mail long time ago. (I've never really used it myself, - only for something unimportant. But several relatives and friends have done that.)
Note, that you can (1) make the switch gradual, - check how you like a new provider. (Personally, among free mail providers, I'd consider Gmail, maybe GMX.) If you do, then either establish a forward from Yahoo, or configure the new provider collecting mail from Yahoo (E.g. Gmail can collect mail from other accounts via POP3), so that whoever has your old (Yahoo) address can still reach you.
Title: Re: Incoming working on wifi only
Post by: Kostya Vasilyev on February 14, 2017, 10:34:54 pm
Quote
Changing passwords makes no difference either. I have two yahoo mail accounts, same problem.
Can be something related to the way my mobile carrier provider send encrypted pass and user name?

It makes no difference to Aqua Mail if the connection is WiFi or mobile or whatever.

So this has to be on Yahoo's side, and somehow dependent on their "load balancing" (where they will direct same server name to different actual servers depending on the IP address on your side).

Feel free to capture this in the app's debug log with "session data" enabled, and send to support / at / aqua-mail / dot com, then I'll be able to tell you at what IMAP command it goes wrong exactly.

But there is a 99% chance that what's broken is on Yahoo's side and will need to be fixed there.

Re: Personally, I would have abandoned Yahoo Mail long time ago.

+1