AquaMail Forum

English - Android => Bug reports => Topic started by: Latour on October 26, 2016, 09:57:30 pm

Title: I don't see send messages in this folder
Post by: Latour on October 26, 2016, 09:57:30 pm

When I send a message, is succesfully sent, but opening the send folder in the account, the message is not there.
I'm using now AquaMail 1.6.4-dev3.6.1 in Samsung Galaxy S3 Mini with Android 4.1.2.

Thanks in advance,

Latour.

Title: Re: I don't see send messages in this folder
Post by: StR on October 26, 2016, 10:39:46 pm

A few questions so that we can help you better:
1. Are you using Exchange, IMAP, or POP3 type of account in Aquamail?
2. Who is your e-mail provider (Gmail, ...?)
3. If it is Gmail, can you look at your account, using the Webmail interface, and see if the messages appear in your Sent folder?

Title: Re: I don't see send messages in this folder
Post by: Latour on October 26, 2016, 11:33:08 pm

I'm using IMAP in AquaMail, and the Mail server is nauta.cu, from our provider of services in Cuba.
But in the webmail.nauta.cu account, the folder "Sent" is empty too.

The problem is in my provider?

TIA,

Latour.

Title: Re: I don't see send messages in this folder
Post by: mikeone on October 27, 2016, 12:09:30 am

Quote from: Latour on October 26, 2016, 11:33:08 pm

I'm using IMAP in AquaMail, and the Mail server is nauta.cu, from our provider of services in Cuba.
But in the webmail.nauta.cu account, the folder "Sent" is empty too.

The problem is in my provider?

TIA,

Latour.

In addition to @StR's response:

4. please send a message directly from your Webmail account (not in AquaMail). Then - in AquaMail - let your account sync and see if that message appear in your Sent folder.

Title: Re: I don't see send messages in this folder
Post by: Latour on October 27, 2016, 11:03:42 pm

Paris Geek and Mikeone:

First, I create and sent a message in the Webmail account, and when syncronize AquaMail, the sent message is not in the send folder.
Next, when verify the steps that Paris Geek tell me, the Sent folder in AquaMail is assigned to Sent in nauta account, BUT, the setting of "Save to Sent folder after sending" is not checked!!!
When I active that, all is ok...

Thanks a lot!

Latour.

Title: Re: I don't see send messages in this folder
Post by: StR on October 27, 2016, 11:07:36 pm

Great!
What you did in the end was actually my next suggestion to check.
Glad you've found it yourself.
Thanks for reporting back.