AquaMail Forum

English - Android => How do I... => Topic started by: bungarra on August 02, 2016, 12:52:14 am

Title: aqua mail retains deleted messaages
Post by: bungarra on August 02, 2016, 12:52:14 am

I check my email on a computer using Outlook and also on Samsung Tab S2 and my Samsung S5 phone. all IMAP

The problem is that messages I delete on my computer using Outlook are still on my devices using Aqua-mail if they have been downloaded first before I use Outlook on my computer.

 I do have the check box ticked that states "delete messages no longer on the server'. I have to manually delete these which is annoying and time consuming.

If I delete on Aqua-mail before it is downloaded on my computer the the server deletes them and Outlook never gets them.
however if I download on both Aqua-mail and Outlook Aqua-mail will not sync once they are deleted on Outlook.

What settings do I have wrong that causes the phone and tablet not to sync and delete?

Thanks

Title: Re: aqua mail retains deleted messaages
Post by: Kostya Vasilyev on August 02, 2016, 10:31:36 pm

Please check if "deleting in Outlook" -> reflects in web mail (on your mail provider's web site).

Title: Re: aqua mail retains deleted messaages
Post by: bungarra on August 09, 2016, 08:37:39 am

Thank-you

I was convinced it was an app issue...definitely was in my outlook settings  :)

All fixed