AquaMail Forum

English - Android => General Discussion => Topic started by: myfathersson on March 23, 2016, 09:09:40 pm

Title: Google Play Store update not working
Post by: myfathersson on March 23, 2016, 09:09:40 pm

Hi.

This may be the wrong place for this, but I'm getting a notice on my new LG G4 that there is an Aquamail update available.  I'm running Aquamail Pro, which I installed fresh last week.  When I tap the Update notice on the phone, I end up in Play Store, where I tap Update, then tap Accept on permissions screen, after which I'm dumped back into Play Store showing the Update button and no update takes place.  I've rebooted the phone and tried again but it still doesn't update.  I have not had any problems (so far) with any other updates, only Aquamail. 

This may be a Play Store issue, but I was just wondering if anyone has run into this problem before and was able to fix it.

MFS

Title: Re: Google Play Store update not working
Post by: myfathersson on March 24, 2016, 02:44:58 am

Thanks Paris geek.  I heard from kmansoft who pointed me to a page that had the solution.  In my case using the Play Store Update All button worked.

Thanks again.

MFS

Title: Re: Google Play Store update not working
Post by: Kostya Vasilyev on March 25, 2016, 10:32:01 pm

Just for the record:

- Someone mentioned to me that he's seen the issue with Viber

- When Play updates apps, the apps themselves are not involved

- I've contacted Play Developer support

- They asked for account IDs and IMEI numbers of the devices where this was happening (not something I can or want to provide)

And so that's where it ends.

Title: Re: Google Play Store update not working
Post by: someone on April 03, 2016, 02:40:56 am

It's happened to me with 2 other apps in the last 2 weeks. Had to uninstall and reinstall the apps to get the updsted. It's a problem in the Play store.

Title: Re: Google Play Store update not working
Post by: mikeone on April 03, 2016, 02:16:32 pm

Quote from: someone on April 03, 2016, 02:40:56 am

It's happened to me with 2 other apps in the last 2 weeks. Had to uninstall and reinstall the apps to get the updsted. It's a problem in the Play store.

Yes, it seems to be an issue on Google's Play Store side. Here you will find another thread from Kostya in Google+:
https://plus.google.com/+KostyaVasilyev/posts/czKHfpv1Zbo

Title: Re: Google Play Store update not working
Post by: Kostya Vasilyev on April 03, 2016, 05:40:45 pm

Re: It's happened to me with 2 other apps in the last 2 weeks

Meanwhile, Google Play support keep telling me there is no such issue.

Title: Re: Google Play Store update not working
Post by: mikeone on April 03, 2016, 06:09:18 pm

Quote from: Kostya Vasilyev, Aqua Mail on April 03, 2016, 05:40:45 pm

Re: It's happened to me with 2 other apps in the last 2 weeks

Meanwhile, Google Play support keep telling me there is no such issue.

Yeah, they're funny people at Google at all.  8)