AquaMail Forum
English - Android => Bug reports => Topic started by: Mysterios on January 26, 2016, 08:49:01 pm
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Hi,
My phone had a complete breakdown last week so that I had to bring it to a repair serice to reset the system because the system was that broke that I couldn't do it myself.
I got it back and now I start to rebuild my sytem and among the first apps I added again was aqua. The problem is though that the push-notification on this top-bar (don't really know how it is called) does not work. I get a blue symbol when aqua is synchonizing, but no notiication about new mails. I tried everything I am capable of (of course first searching the faq) but couldn't find a procedure to solve the problem.
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Hi,
1. step to check:
> Menu > Settings > Mail, receiving > scroll down and enable the option "IMAP Push"
(screenshot #1)
2. step in Account settings:
> long press on Account name > Options and folders > Account options > enable the option "IMAP Push"
(screenshot #2)
3. step in Folder settings:
> long press on Account name > Options and folders > Folders > press the "Settings wheel" of the respective folder(s) > enable the option "IMAP Push"
(screenshot #3)
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Next step: check if "Notification" is enabled:
> Menu > Settings > Message notifications > activate the very first option "Enable notifications"
(screenshot #1)
In addition to that (in the same settings screen right below) you can choose "Notify about":
( ) All unread messages
( ) New unread messages
(screenshot #2)
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Ah, thanks, I failed to activate the IMAP Push in the folder of the single account, I thought it was enough to do it in the general settings.
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Thanks for your feedback, that notifications are now working as expected.