AquaMail Forum

English - Android => Bug reports => Topic started by: goomba on October 09, 2015, 11:25:37 pm

Title: Attached Video displayed as text.
Post by: goomba on October 09, 2015, 11:25:37 pm
First of all - this is simply the best, most feature rich of any Mobile App I have, I mean ANY Mobile App - period.

Using this for about 1.5 years, every update just worked and every feature just worked. I am so impressed with this, that I have all of my clients using it and the switch from K9 or any other Mail App was seamless and they just rave about it.

I've rated this 5 stars on Play, but would have given it a 10 if allowed -well done.

Now onto an issue that was discovered today. I just upgraded my phone from Galaxy S4 to Galaxy Edge 6. I received an email from my Mobile Carrier with a video link.

On my NEW and OLD phones, the video is embedded in the message as text (like when you open an AVI file in notepad). After discussing with Samsung and my Mobile carrier, the suggestion was to contact the author of the app.

On my PC and Acer Tablet; the email text, graphics and link are displayed and work correctly. I also forwarded it to 3 of my clients that have GS4, GS5 and GS6 phones, they get the same thing. This is the 1st time I've ever seen this, so I'm thinking a setting somewhere.

I setup my account with the builtin apps and It works fine. I have gone over every setting I can find and can't find the fix.

Any ideas???
Title: Re: Attached Video displayed as text.
Post by: mikeone on October 09, 2015, 11:44:33 pm
Hi goomba,
I recommend to forward the original email as an attachment (best from the mail client on your desktop pc) lto AquaMail's developer:
kmansoft / at sign / gmail / dot-com

Please put in your message a link to this topic:
https://www.aqua-mail.com/forum/index.php?topic=4026

Regards
Mikeone
Title: Re: Attached Video displayed as text.
Post by: goomba on October 09, 2015, 11:52:27 pm
Thank you everyone - didn't expect this quick a response.

Just forwarded the email to the appropriate individual.

Thanks, Mikeone and everyone else.

Cheers and have a great holiday weekend.
Title: Re: Attached Video displayed as text.
Post by: mikeone on October 10, 2015, 12:08:59 am
 :) :)