AquaMail Forum
English - Android => Bug reports => Topic started by: jlambert1954 on September 29, 2015, 06:57:27 am
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My app just updated and now one of my email accounts does not sync all mail from server. I have an exchange account for work a a personal imap account. I notice that the only settings that are different when i go to account settings is that on the work account the amount of cache option is now grayed out so I cannot change it. I don't know if this was the case before the update or if it has anything to do with this problem but I've never had the issue before this last update. Another thing about this recent problem is that the work account seems to be syncing with my laptop email and not the server. I rarely delete email from the server so i don't know how this is happening. Please help.
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BTW, I use Aquamail Pro on an Android edge with OS 5.0.1
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Hi, are you saying that your AquaMail (device) is syncing with your laptop and not the server? Really?
@jlambert1954
This is definitely impossible. Email clients are always syncing with the servers, never with any other client.
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Re: on the work account the amount of cache option is now grayed out so I cannot change
That's how it is with Exchange account, always has been, so is red herring.
As I just wrote in the other thread where you posted -- debug log please.
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I have been having the same issues with not receiving notifications for a couple days. I liked Aqua mail but cant wait indefinitely for the bugs to be fixed. Use the email app "Nine". In my opinion it's a bit better than Aqua mail and has no server sync or push issues. I don't believe it's a Microsoft issue at all because this app works perfectly and uses IMAP.....
Sent from my XT1563 using Tapatalk
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@kenbrzezin
Are you talking about Hotmail specifically?
Let's not post all issues, no matter what mail service, in one topic.
I just responded to your message about Hotmail, if Hotmail is what you meant.
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I understand that but the very same emails that were sitting in my inbox on my laptop are the exact emails that are showing on my phone in aquamail. Doesn't seem possible but that is what i see. I always move emails in my laptop into folders to save them. Never take anything off server. And the laptop and phone are synced.
Hi, are you saying that your AquaMail (device) is syncing with your laptop and not the server? Really?
@jlambert1954
This is definitely impossible. Email clients are always syncing with the servers, never with any other client.
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I understand that but the very same emails that were sitting in my inbox on my laptop are the exact emails that are showing on my phone in aquamail. Doesn't seem possible but that is what i see. I always move emails in my laptop into folders to save them. Never take anything off server. And the laptop and phone are synced.
If my clock is synchronized with the atomic clock at NIST in Colorado, and your clock is synchronized with the same atomic clock at NIST, your clock and mine will show the same time. But from this, it doesn't follow that our clocks develop telepathic ability to synchronize to each other.
The same happens with the e-mail. The folder structure that you see on your phone and your laptop under your e-mail account (if you are using IMAP, EWS, or Activesync protocols) lives on the server. And that's the reason while you see the same folders and messages in them on all your devices.
Moreover, while on your laptop you can create "local" folders (i.e. those that exist on the laptop only), -- on the phone, in Aquamail and many other e-mail apps, there are no "local" folders. (Strictly speaking, there is a possible exception of 1-2 folders with special functions, such as "Sent" or "Deleted", - and only if one purposely "decouples" them from the folders on the server).
I hope this helps...
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@StR:
+1 for your great explanation how email synchronization is working between webmail server and any client/device.
Kindest regards
Mikeone