AquaMail Forum

English - Android => Bug reports => Topic started by: Robb Stark on May 07, 2015, 01:20:02 pm

Title: Forced close when opening the first mail of smartfolder or any account
Post by: Robb Stark on May 07, 2015, 01:20:02 pm

Hello,

I upgrade my ASUS MeMoPad to Android 5.0.1. After that in smartfolder or any account opening the first mail in the row ends in a forced close of the app. Opening any other mail doesn't show this behaviour.

Can you please help me.

Cheers

Robb

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Title: Re: Forced close when opening the first mail of smartfolder or any account
Post by: Kostya Vasilyev on May 07, 2015, 08:25:46 pm

Please send me the app's postmortem crash log.

log-AquaMail-crash.txt at the root of the device's "memory card that's not a memory card" (large built-in storage).

kmansoft / gmail

Title: Re: Forced close when opening the first mail of smartfolder or any account
Post by: Robb Stark on May 07, 2015, 09:37:37 pm

Hello Kostya,

I´m sorry, but I cannot find the mentioned file on the tablet. It isn't in the root directory of the device's memory. I also searched with ET File-Explorer but also couldn't find the file. Do I have to do something in the settings to send you more information?

Thanks

Robb

Title: Re: Forced close when opening the first mail of smartfolder or any account
Post by: Kostya Vasilyev on May 07, 2015, 10:28:58 pm

If the app just quits without a "AquaMail stopped unexpectedly" message, then it's a crash in system code (rendering, WebView).

I have two ASUS tablets, but neither has Android 5.*... And the issue doesn't exist on any other device with 5.* that I do have...

Please try turning off message swiping in app settings -> swiping.

Title: Re: Forced close when opening the first mail of smartfolder or any account
Post by: Robb Stark on May 07, 2015, 10:36:08 pm

Thank you!

I will test that and will post you the result. ;)

Title: Re: Forced close when opening the first mail of smartfolder or any account
Post by: Robb Stark on May 08, 2015, 07:47:33 pm

Hello Kostya,

After testing a little time I can say, that this solves the issue.

Thanks

Olaf

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