AquaMail Forum

English - Android => General Discussion => Topic started by: dosser on November 23, 2014, 02:22:08 pm

Title: No Notification for new mails
Post by: dosser on November 23, 2014, 02:22:08 pm

Hello

just installed aquamail with gmx & hotmail ( both IMAP )

I don't get any notification for new mails ?? No sound , no LED. I Set up different sound and LEd colour for each account, without any success !!

Any help for me whats wrong ??

Title: [SOLVED] Re: No Notification for new mails
Post by: dosser on November 23, 2014, 07:07:22 pm

Quote from: Paris Geek on November 23, 2014, 05:33:02 pm

http://www.aqua-mail.com/forum/index.php?topic=1629.msg5475#msg5475

Many thanks

That solved my problem - seems i stucked in a rut  :o

regards

Title: Re: No Notification for new mails
Post by: steve2526 on December 02, 2014, 08:50:49 pm

For about a week now I've not been getting any notifications.
Checked the app and the system level notification is checked.
Special settings are active for all three of my email accounts.  I had the receive settings for the app active as well.

Phone is HTC One M8 on ATT.

UPDATE:  I should mention I'm having the same issue on my Hisense tablet.  Also, I sent myself an email from one account to another and the notification popped up almost immediately.  But other emails....no notifications.   :-\

Title: Re: No Notification for new mails
Post by: Kostya Vasilyev on December 03, 2014, 08:36:47 pm

@steve2526 --

Does the app receive new messages, in the background, on a schedule, as it's supposed to (or via push, if you use it)?

Assuming it's a yes - are those new messages unread?

Title: Re: No Notification for new mails
Post by: steve2526 on December 04, 2014, 12:07:51 am

Not receiving messages in the background.  All accounts have the background sync box checked.

Title: Re: No Notification for new mails
Post by: Kostya Vasilyev on December 04, 2014, 02:27:16 pm

Do you use an app called Clean Master?

Is the application level (in AquaMail) "scheduled mail sync" setting enabled (AquaMail settings -> Mail, receiving)?

Is the system level "background sync" setting enabled?

Title: Re: No Notification for new mails
Post by: steve2526 on December 04, 2014, 07:40:12 pm

Quote from: Kostya Vasilyev, Aqua Mail on December 04, 2014, 02:27:16 pm

Do you use an app called Clean Master?

Is the application level (in AquaMail) "scheduled mail sync" setting enabled (AquaMail settings -> Mail, receiving)?

Is the system level "background sync" setting enabled?

It appears Clean Master was the problem.  It had blocked notifications from Aqua Mail and a couple of other apps.  I unblocked them and am now getting notifications.

Title: Re: No Notification for new mails
Post by: Kostya Vasilyev on December 04, 2014, 09:36:11 pm

Yep. Clean Master.

An example of gaining great financial success by selling snake oil -- which also manages to destroy other people's work. Way to go.