AquaMail Forum

English - Android => General Discussion => Topic started by: Munther on January 08, 2013, 01:56:26 pm

Title: continuous sync process and huge battery drainage
Post by: Munther on January 08, 2013, 01:56:26 pm

Dears,
I’m a pro version user and as start I used the free version of aqua mail on one pop3 email account and did a great job.however when I defined 3 pop3 emails account IT seems that synchronization process takes a very long time once it is initiated, in addition the application is huge battery power consuming. Can you please clarify. Any thing else it is a great application and I will be very sad if I discontinued using it.
my device is Xperia ion…..
look forward to hearing from you

Title: Re: continuous sync process and huge battery drainage
Post by: Kostya Vasilyev on January 10, 2013, 02:58:52 am

Long time and high battery use could have a number of reasons, here is a checklist:

- "Messages per page" is how many recent messages the app looks at, to keep up to date, when checking mail. The default is a conservative 25; using something like 250 means the app is doing 10 times more work, etc.

- For IMAP, push mail (IDLE) is expensive, especially with Gmail. I know you've said you're using POP3, just mentioning this here if anyone else reads this topic later.

If your messages per page is reasonable, I can investigate if you provided a debug log, as described here: http://www.aqua-mail.com/?page_id=232

Title: Re: continuous sync process and huge battery drainage
Post by: dgames on December 17, 2016, 06:39:11 pm

I too am a pro user and have had high battery usage, so much so I uninstalled Aquamail.  Periodically I reinstall it and,see if it is any better on battery because it is without a doubt the most functional email app available.  I am hoping the recomendations in this thread help.  I have it installed currently an set to sync 25, cache 50, and have all push and scheduled sync disabled on 2 imap and 1 gmail account.  Fingers crossed!

Sent from my VS990 using Tapatalk

Title: Re: continuous sync process and huge battery drainage
Post by: Kostya Vasilyev on December 18, 2016, 07:32:42 pm

If there is battery drain, the FAQ has some interesting stuff, if you search it for "battery":

http://www.aqua-mail.com/?page_id=227

The "telltale" sign is if you go into Settings app -> Battery -> tap on Aqua Mail and find 1) reasonable "keep awake" time and a very very large "mobile radio active" time.

Like this:

https://code.google.com/p/android/issues/detail?id=165558#c1051

Title: Re: continuous sync process and huge battery drainage
Post by: dgames on December 29, 2016, 10:25:31 pm

My issue seems to have been gmail.  If I have a gmail account configured with the settings in the above post battery drain is significant.  Removing that account has helped a lot.  I don't understand why but it did can anyone explain this?

Sent from my VS990 using Tapatalk

Title: Re: continuous sync process and huge battery drainage
Post by: Kostya Vasilyev on December 30, 2016, 10:14:11 pm

The best way to find out what's happening is for you to capture the issue in the apps' debug log.

Please see the link in my signature, under "creating a log when something is wrong", and let it run enough to capture the issue in all of its glory. Then send the log to support / at / aqua-mail / dot com.

Thanks.