AquaMail Forum

English - Android => Bug reports => Topic started by: amardighe on July 28, 2014, 10:31:51 am

Title: Mail Sending Issue
Post by: amardighe on July 28, 2014, 10:31:51 am

Dear Support,

Recently faced an issue wherein mail sent using Aquamail App and intended for multiple applicants did not reach their respective mailboxes. Although the same mail was seen well placed in the Applications Sent Folder & the Mail Servers Sent Folder as well. This is one its types experience. We had not turned on the log generation file for the installation

Kindly suggest.

Thanking in advance...Regards, Amar Dighe

Title: Re: Mail Sending Issue
Post by: Kostya Vasilyev on July 31, 2014, 01:56:17 am

To add my two cents:

If there were no errors when sending, and the messages are seen as sent in web mail -- it means the outgoing mail server accepted your message from Aqua.

After that, the message should either get delivered, or there should be a "bounce" message explaining why not.

Things to try in Aqua:

- Settings -> composing and sending
- Turn off "Send User-Agent"

If it helps, it means someone someone has a "spam" filter with "AquaMail" in it.