AquaMail Forum

English - Android => How do I... => Topic started by: Charles218 on May 04, 2014, 08:21:34 am

Title: Need Help Setting Up New Account
Post by: Charles218 on May 04, 2014, 08:21:34 am

For two days I have tried unsuccessfully to setup a new account and I only get an error message. I have tried both the auto and manual setup, the results are the same. With the auto setup, I enter my email address xxxxxx @att.net, followed by my password. The address and password are correct, I have entered them many times and double checked for accuracy. I get the same "Account Check Error", error connecting to the Incoming POP3 server and the Outgoing SMTP server. When using the "Manual" setup, I have copied the exact data from Thunderbird's account setup windows, I get the same results.

Can someone offer suggestions on how I can get this done?

Thanks!
Charles

Title: Re: Need Help Setting Up New Account
Post by: g6agarwal on May 04, 2014, 09:47:55 am

You are getting error on outgoing server?

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Title: Re: Need Help Setting Up New Account
Post by: Charles218 on May 04, 2014, 05:43:52 pm

Yes, I get errors for both incoming and outgoing servers. Both my laptop and iPod are sending and receiving without any problems.

Title: Re: Need Help Setting Up New Account
Post by: g6agarwal on May 04, 2014, 06:30:07 pm

incoming setting 
port: 995
incoming server: outbound.att.net 
outgoing port:465
outgoing server: outbound.att.net
choose ssl for both



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Title: Re: Need Help Setting Up New Account
Post by: g6agarwal on May 04, 2014, 06:31:47 pm

try this

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Title: Re: Need Help Setting Up New Account
Post by: Charles218 on May 05, 2014, 07:49:12 am

Problem solved! For some reason my phone was sporadically disconnecting from my router, no wi-fi so no connection to the server. Finally I've got the account set up.