AquaMail Forum

English - Android => Bug reports => Topic started by: jennyr on April 22, 2014, 04:27:36 pm

Title: emails not sending after upgrade
Post by: jennyr on April 22, 2014, 04:27:36 pm

I've been using aquamail quite happily for a few weeks and decided to pay for the upgrade today. After I did so I sent test emails to my other email address to double check it working ok. Nothing has arrived. It is showing as sent mail in my email providers sent box but never arrived in mine. I uninstalled and reinstalled to the basic version and working fine again, the email came straight through. Any idea why it's not on the upgrade? and any chance of my money back?

Title: Re: emails not sending after upgrade
Post by: Kostya Vasilyev on April 27, 2014, 12:08:27 am

This sounds quite bizarre.

In general, if your outgoing mail server has accepted a message from Aqua (and you'd see an error if it hasn't) -- it means it has to deliver the accepted message or bounce it back with an error.

A binding contact, if you will.

Still, I fully believe what you're describing.

Please:

1 - Try updating the main app to the latest development build (this forum has a section with dev builds).

2 - If the issue persists, please contact me for a refund via email (kmansoft / gmail).