AquaMail Forum
English - Android => Bug reports => Topic started by: jalan on April 09, 2014, 06:32:41 pm
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My company is using IMAP to access Exchange server shared mailboxes. The configuration works correctly in the default Android email program on my Nexus 5 with KitKat 4.4.2. The same configuration is not accepted by AquaMail. I really want to use AquaMail because of its more robust handling of folders. Only select folders from within the shared mailbox will be of interest to me. Here is the configuration:
IMAP Settings
Email Address: sharedmailboxname@XYZ.com where XYX is our company domain
Password: identical to our Exchange password
Account type: IMAP
For example purposes my Exchange username is exchangeusername
Username: XYX\exchangeusername\sharedmailboxname
Password: myExchangepassword
IMAP Server: mobile.XYZ.com (same as Exchange and OWA server)
Port: 143
Security: None
No SMTP - this is read-only sync
This configuration works perfectly in the default Android email app. In AquaMail this results in the following error:
(http://img.tapatalk.com/d/14/04/09/5edatady.jpg)
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Please try this:
On the incoming server settings screen, change "authentication" from "choose automatically" to "prefer compatibility".
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Yes, that corrected the problem. Thank you.
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Aqua supports several authentication methods (ways to pass the user's credentials to the mail servers) that stock Android Email does not.
Among them is CRAM-MD5, which is the most secure method (does not require the user's password to be transmitted, at all) -- but is often advertised by mail servers and yet doesn't work :)