AquaMail Forum

English - Android => Bug reports => Topic started by: kamloopsian on March 25, 2014, 10:11:32 pm

Title: aquamail used up my monthly data limit
Post by: kamloopsian on March 25, 2014, 10:11:32 pm: Big problem. Aquamail just used nearly a gig of my data in very short order when I wasn't using it.

I have my phone set to limit/stop my data connection on my phone when it reaches close to my monthly limit. In Canada data plans are very expensive... Mine has 1 gig of data per month which is always good. This morning my data was disabled. The phone (nexus 5) showed that Aquamail used 850MB of data in a very short time... minutes not hours. I wasn't using the app during that time.
Title: Re: aquamail used up my monthly data limit
Post by: Kostya Vasilyev on March 26, 2014, 01:13:09 am: Sorry about this.

Did you change the app's settings recently?

I could investigate if you collected a debug log (as below), with "raw session data" enabled.

I'd need the log to capture your refreshing (checking mail in) your accounts, at the very least -- or maybe you could leave the app running in the background for 2-3 hours (exiting its UI with the Back key).

This can be done on WiFi, which hopefully does not have a limit like your mobile plan.
Title: Re: aquamail used up my monthly data limit
Post by: kamloopsian on March 26, 2014, 04:03:48 am: I changed nothing. I'll enable debug and see if this happens again. However I will need to find an app that lets me track with data. Especially since that's all I can use now till the end of the month.

Thanks,

BillR
Title: Re: aquamail used up my monthly data limit
Post by: Just Music on May 04, 2014, 08:25:23 pm: Hi. Was there a solution to this? My wife's phone has just done something very similar, if not quite to the same extent.
Title: Re: aquamail used up my monthly data limit
Post by: theshowmecanuck on May 05, 2014, 04:57:40 am: Quote from: Just Music on May 04, 2014, 08:25:23 pm
Hi. Was there a solution to this? My wife's phone has just done something very similar, if not quite to the same extent.

No solution unfortunately. Even worse, it didn't happen again for a long time so I turned debug off. But it just did it again and sucked up almost a gig of bandwidth. Something is definitely going on if it isn't just me. I turned debug on again and am looking at k-9 again to see if they improved their folder support.
Title: Re: aquamail used up my monthly data limit
Post by: Kostya Vasilyev on May 07, 2014, 01:43:52 am: There are development builds with one specific scenario for IMAP fixed.

Unless you were running this build, or installed it to see if it fixes things for you -- and if already were, provided a debug log -- please don't say things like "no solution".
Title: Re: aquamail used up my monthly data limit
Post by: Bollard on December 07, 2015, 06:04:06 pm: This has just happened to me !
Not happy can't find a resolution !
Worse still I've got no data left !
Title: Re: aquamail used up my monthly data limit
Post by: Kostya Vasilyev on December 07, 2015, 06:30:54 pm: This has to be something else -- the original issue in this discussion was fixed a long time ago.

I did get your email and already responded.