AquaMail Forum

English - Android => Bug reports => Topic started by: elguapo on March 12, 2014, 01:20:08 am

Title: Sent email doesn't arrive, no error shown.
Post by: elguapo on March 12, 2014, 01:20:08 am

I love the look of the app but when I send email to my work address it doesn't arrive (not in spam or any folder).

I can send mail successfully from the same account on my phone if I use my K9 app or via Thunderbird on my desktop.  This issue is clearly specific to mail sent from AquaMail.  Any way to diagnose this?  Thanks.

elguapo

Title: Re: Sent email doesn't arrive, no error shown.
Post by: Kostya Vasilyev on March 14, 2014, 09:48:10 pm

Well, if you there are no error messages when sending in Aqua, it means the outgoing mail server is accepting your emails (messages).

I'd start by asking your friendly IT people to check what happens after that, in particular, in your work mail system. Maybe those messages are somehow rejected?

Typically this causes a bounce email back to the sender, with a detailed error message, but sounds like in this case it doesn't...