AquaMail Forum

English - Android => How do I... => Topic started by: MJ210478 on February 19, 2014, 01:51:42 pm

Title: Mail not syncing automatically
Post by: MJ210478 on February 19, 2014, 01:51:42 pm

Hi Guys

I have been using Aquamail for a couple of months now without any issue on HTC 1 mini. 

However, last few weeks it has not been running properly.  Previously the blue aqua mail logo was always present in the top left of the screen, and it seemed to either push emails when they arrrived for my work addresses or on scheduled check times for hotmail.

For some reason now it does not seem to be performing the regular scheduled checks and doesn't seem to want to retrieve emails on anything other than wifi connection, if I manually check without wifi it tells me that there is an error connecting.  Obviosuly when out and about without wifi this is a bit of pain as when I am at home or in the office I have a PC anyway so don't really need the phone for email. 

I have not made any changes to the settings as far as I am aware so wonder if something has been altered on aqua mail itself.  Any help would be appreciated.

Title: Re: Mail not syncing automatically
Post by: dirkliesenfeld on February 19, 2014, 03:51:20 pm

It might be a good idea to monitor your available RAM.

Title: Re: Mail not syncing automatically
Post by: MJ210478 on February 19, 2014, 04:49:25 pm

How do I download the latest build?

Title: Re: Mail not syncing automatically
Post by: MJ210478 on February 19, 2014, 04:50:56 pm

Also, how do I monitor the Ram.  Sorry for sounding stupid.

Title: Re: Mail not syncing automatically
Post by: dirkliesenfeld on February 19, 2014, 09:09:44 pm

(http://img.tapatalk.com/d/14/02/20/eme9utat.jpg)

Quote from: MJ210478 on February 19, 2014, 04:50:56 pm

Also, how do I monitor the Ram.  Sorry for sounding stupid.

Os Monitor from playstore
If RAM is constantly below 100 or even 50 mb, then Android might kill important background services.

Title: Re: Mail not syncing automatically
Post by: Fcasoli on February 19, 2014, 11:03:40 pm

Quote from: MJ210478 on February 19, 2014, 01:51:42 pm

Hi Guys

I have been using Aquamail for a couple of months now without any issue on HTC 1 mini. 

However, last few weeks it has not been running properly.  Previously the blue aqua mail logo was always present in the top left of the screen, and it seemed to either push emails when they arrrived for my work addresses or on scheduled check times for hotmail.

For some reason now it does not seem to be performing the regular scheduled checks and doesn't seem to want to retrieve emails on anything other than wifi connection, if I manually check without wifi it tells me that there is an error connecting.  Obviosuly when out and about without wifi this is a bit of pain as when I am at home or in the office I have a PC anyway so don't really need the phone for email. 

I have not made any changes to the settings as far as I am aware so wonder if something has been altered on aqua mail itself.  Any help would be appreciated.

I was in the same situation,
solution: uninstall Aquamail, install last beta and configure withour restore previous one...
All run well, now.

last beta here: http://www.aqua-mail.com/forum/index.php?topic=2092.msg7755#msg7755

Title: Re: Mail not syncing automatically
Post by: Kostya Vasilyev on February 24, 2014, 02:24:51 am

Could you try 1.3.20.4 from here?

http://www.aqua-mail.com/forum/index.php?topic=2092.0

This version has had some fixes for IPv6, which I guess is finally starting to gain traction.