AquaMail Forum

English - Android => How do I... => Topic started by: chrisoptimal on December 17, 2013, 09:01:10 pm

Title: Multiple entries for the same email in Smart Inbox (Solved)
Post by: chrisoptimal on December 17, 2013, 09:01:10 pm

Hi,

Huge fan of AquaMail. Thanks for all the time and effort that has been put into this great piece of software.

When I receive e-mail from a Gmail account it often shows up as two separate messages within AquaMail's Smart Inbox. One has the label "Inbox" and the other the label "Important". Is there a way to only see a single e-mail in my inbox?

This occurs only with Gmail accounts only. I've had a look through both the AquaMail and Gmail settings and can't find any way of changing this behavior.

Any tips on how to fix this?

Thanks!

Title: Re: Multiple entries for the same email in Smart Inbox
Post by: Kostya Vasilyev on December 20, 2013, 11:13:38 pm

Gmail's IMAP server maps each label to a folder.

It also allows a message to have multiple labels.

The result is what you see.

Possible solutions:

- Do not sync the Important folder in Aqua
- Keep syncing it, but turn off its "smart folder" setting (long press the account -> options and folders -> folders -> find the folder -> tap the settings icon on the right and turn off "include in smart folder").

Title: Re: Multiple entries for the same email in Smart Inbox
Post by: chrisoptimal on December 25, 2013, 10:59:53 pm

Thanks very much Kostya. The first solution worked perfectly (didn't try the second).

You rock! AquaMail rocks. Thanks for all the great work.