AquaMail Forum

English - Android => How do I... => Topic started by: valeriooo on August 06, 2013, 05:36:59 pm

Title: emails reloaded again
Post by: valeriooo on August 06, 2013, 05:36:59 pm

hello. I don't know if there is already a post about my problem. I have installed on my Samsung Galaxy S3 aquamail pro and I use an email with pop3 account.
my problem is that everytime I connect my phone to the internet connection, the program loads every time the emails, so I loose my MByte on my phone connection, because it loads again the same emails...is there an option on the program that can let on my phone the emails already downloaded? can I move the emails downloaded in another folder?
thanks

Title: Re: emails reloaded again
Post by: dirkliesenfeld on August 07, 2013, 05:52:16 am

That's not normal. What provider do you use?

Title: Re: emails reloaded again
Post by: valeriooo on August 07, 2013, 11:33:21 am

I use the provider of our company email server "neen.it"...the main problem is that we use two samsung s3 with the same settings for aquamail.
on one phone it is all ok..the other one download the emails everytime that it is connected on the network..we don't understand why!  :(

Title: Re: emails reloaded again
Post by: dirkliesenfeld on August 07, 2013, 11:36:11 am

You should send a log to kostya. Very strange.

Title: Re: emails reloaded again
Post by: dirkliesenfeld on August 07, 2013, 11:36:45 am

Have you tried a deinstall, reboot and reinstall?

Title: Re: emails reloaded again
Post by: valeriooo on August 07, 2013, 01:56:12 pm

not yet dirk..i will try..thanks for your help

Title: Re: emails reloaded again
Post by: valeriooo on August 09, 2013, 11:56:22 am

I have tried but without success..any people has a new option to try?

Title: Re: emails reloaded again
Post by: Kostya Vasilyev on August 14, 2013, 02:51:00 am

A debug log, capturing the issue, maybe a few times, and maybe over a span of 1-2-3 hours, would let me investigate the issue "for realz"...