AquaMail Forum
English - Android => How do I... => Topic started by: arturox on June 28, 2013, 10:36:27 am
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Simple really... But I can't find the setting(s), if there is/are any.
A setting to configure AquaMail to NEVER EVER delete mail after it has downloaded from the mail server.
By that I mean any circumstances what-so-ever... Even if the Deleted folder is emptied, even if the Universe is ending, it must never Delete Server side.
Could someone point me at the settings if there are any?
Thanks
Arturox
The previous app I was using had a specific POP3 setting for this action "Delete email from server" "Never"
Ax
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For POP3:
Long click on the account name -> Options and folders -> Account options -> Deleting messages -> "Hide in the app, keep on server"
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Ah I see... I'd been there but the "Hide in the app..." bit had me confused so I'd not set it.
I've now set it and Aqua doesn't Delete my mail on the server, excellent.
However, I don't want the downloaded email to Hide in the app, I just want it to act normal.
Why should these two setting be combined; Setting a Do not delete on Server is an important setting.
Hide in app, what the (rude word) is that about?
So I don't want emails hidden, and I don't want mails on the Server deleted, how do I get that?
Thanks
Arturox.
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Well it is perhaps a "bad" transalation from Russian to English.
I think it means that the emails get localy deleted and not hidden.
Lets wait for Kostya the developer to make sure it is as i think.
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Mmnnn!
Before I changed the setting, I download a couple of emails, read them, didn't want to keep them locally, hilighted and was able to delete them via the waste bin icon.
Change the setting to... "Hide in the app, keep on server" and there's now no Menu option or waste bin icon to delete the local mail.
How is one now supposed to delete local unwanted postings?
Arturox
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Instead of the waste paper basket you have with this option enabled at the left an icon "Eye with an X on top"
Also now an menu entry in the email inbox view "Show hidden". This means that the local emails will not be deleted but only hidden, which i personal like.
Meaning the feature you are seeking for is for now not available.
Please make an entry in the "Feature wish" part of the forum.
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Interesting...
Say, I have a list of mails, now all read, I don't want to keep 'em, where do I find a menu "Select All"? because I can't find one, and as these things don't have keyboards as such, the universal Ctrl + A is not available...
I see I can progress through the whole list with a slow press on each one to hilight it... Yea I'm going to do that every time.
I am aware that if I manually select one mail then a menu option suddenly becomes available to Select List.
Not what is required, just a consistent menu option to Select All whatever the state of the action.
Thanks
Dave
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The "select all" button is the right icon. a square with four dots in it. It selects all visible messages on your screen. You can change this behavior to "loaded Messages" in:
Main menu -> Settings -> Message List -> Select "Al" means
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::)
So it does, and I thought it just made the bottom menu hide. ;)
I've only recently started using Aqua mail after using other apps.
With regard to changing the behaviour...
"Main menu -> Settings -> Message List -> Select "Al" means"
Obviously I've got a "Main menu -> Settings -> Message List" containing 12 options but I can't see anything that matches the last bit. ... -> Select "Al" means
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Thanks for the help, appreciated.
Ax
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Do not have my handy with me (charging) , but it should be at the end of the Message list settings. Will check later.
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Whoops! silly me, it is the last item in the list, but it's below the bottom of the screen.
I'd given the screen a quick flick/wipe before to see if there was anymore but it hadn't scrolled, so I assumed that was it for the menu list.
I've just given the screen a flick/wipe in a different place and it's now scrolled that extra entry into view.
Thanks
Arturox
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for me the same problem, I'm using aquamail as daily mail reader, when email is read I delete it but want to save all my e-mails on server side. So to do this aquamail mus be set up to hide read e-mail in application othervise when deleted in app will be deleted from server.
But after couples month of use aquamail become to start very very slow due to this huge database of hidden e-mails. So maybe developer could implement option to remove this hidden e-mails while not deleting it from server???
I see that there is option "remove locally trash" but this not work loccally but also synchronise trash with server.
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Re: performance.
The database of hidden messages is trimmed over time (unlike K-9 and stock Email where it's allowed to grow forever, AFAIK).
Please try using Menu / Compact message store (in account list mode) to optimize the database. Some (not all) devices need this.
And to reiterate:
In order to "delete" messages from the app, and keep them on the server, *something* has to be stored locally. There is no way around it, otherwise, next mail check will bring all those messages back.
Any mail app does this, the only difference is what / how much is stored. I've chosen to keep hidden messages on the device (subject to the same "keep 250 per folder, delete the rest" rule that is used for all on-device message store), so they can be restored (shown) if needed.
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I am a new user trying to learn the settings. I too am confused with the "hide but don't delete".
Are you saying that (in pop accounts) if I choose the hide option :
1. The deleted email is never deleted on the server
2. It remains on the device but *does not accumulate beyond a certain size because it is automatically deleted from the device after a certain point*?
If so, what is the maximum size before the accumulated trash is deleted? Can I set the size?
Is it necessary to manually compact for the accumulated trash to be deleted?
Is it possible to see the "hidden" messages and maybe to restore them?
Thank you.
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1 - yes
2 - yes
Beware that changing the account's default delete method from "move to deleted" to "hide" will not change the destiny of those messages already moved into Deleted.
http://www.aqua-mail.com/forum/index.php?topic=1439.msg4475#msg4475
Yes, it accumulates messages to a certain point. K-9 does too, and gets slower over time on some devices.
Some devices benefit from "Menu / Compact the database" from time to time, but it's not specific to hiding messages. On these devices, the app's data storage gets slower over time - on most others, it does not (same Android everywhere, I'm not secretly using Windows Phone 8...)
It is possible to restore hidden messages -- Menu / Show hidden in message list mode. Something I've not seen possible in other mail apps, Thunderbird even.
@dirk - I'm open to better wording... "Hide in the app, keep on the server" seems pretty descriptive to me, that's exactly what it does... On the other hand, if you, or anyone else has a suggestion, feel free to let me know (Eng. Lit. degree, anyone?).
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DANGER DANGER WILL ROBINSON!
The default setup PERMANENTLY deletes emails on the server when the trash folder is purged! Unless a user specifically happens upon the setting to change this to "hide local, do not delete on server", this DESTRUCTIVE behavior happens by default and without warning. I told a friend of mine about this app before I stumbled across this deadly default behavior, and she immediately purged the trash folder on her phone and thus lost EVERY email on the server before she could download in on her PC (primary email client). Fortunately, the emails were all spam, but it could have been a disaster instead.
Other email clients do NOT EVERY delete from the server by default and thus must default to NEVER delete mail on the server, so new users would likely assume that this app would also take the most conservative approach by default. NO DELETE ON SERVER is a critical required behavior for many users so PLEASE add this as a choice AND default to it. Hiding the mail locally is not secure and slows the device down, so that is not a good workaround for many.
Hope this helps.
I greatly appreciate your efforts and careful consideration of user feedback.
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I just verified that there is NO mention of purge deleted folder ALSO DELETING from the server on the setting for "move to deleted" - that will cause many users to be UNAWARE that the messages are DELETED from the server during a trash folder purge when this choice is chosen (and is default choice!). There needs to at least be a BIG BOLD WARNING on that window!
Hope this helps many folks avoid this FATAL default behavior. Still, by far the best fix is to add and default to NEVER delete mail from server.
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Re: The default setup PERMANENTLY deletes emails on the server when the trash folder is purged!
Same as it does in every other mail app or web mail that I've ever seen - but maybe it's just me.
Perhaps the wording, "purge", is not clear enough - I'm open to suggestions.
Re: "move to deleted"
"move to deleted" does not "immediately delete" messages from the server - it "moves them to deleted", and so no additional warning is necessary here.
There is a confirmation / prompt when you "purge" the "deleted" folder which says that "messages will be permanently deleted".
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Same as it does in every other mail app or web mail that I've ever seen - but maybe it's just me.
As a new registered user who is struggling with the 'hide' vs 'delete' issue, I must disagree with you. K-9 Mail, which I have given up on after more than five years of use, gives each email account the ability to delete messages from the local app -AND- keep them on the server. This action is a true delete to a 'trash can' which can then be emptied. K-9 does not hide the 'deleted' message(s).
I find the AquaMail method of hiding the message in order not to have it deleted from the server quite wasteful both in terms of time needed to (eventually) go back and truly delete them and in the amount of storage space they must occupy while hidden. I like to be able to read them when I'm out and about, but I also like to delete them from the phone once read. Then when I get to a desktop, I can then take action (save, delete, etc.) on them since they'll still be on the server.
It would be great if you would consider this.
Otherwise I'm very impressed with AquaMail to the point of testing for about six hours and then paying for the full version.
Thanks.
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Pop3?
Thanks for the reply.
The five accounts are IMAP, (1 Gmail, 2 Yahoo, 2 Comcast) but the Comcast accounts can be set as POP3 if that will allow me to delete from the app only.
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This action is a true delete to a 'trash can' which can then be emptied. K-9 does not hide the 'deleted' message(s).
No it's not -- it has to keep around at least the "Message ID" of some sort, so it doesn't keep re-downloaded the "deleted but not really deleted" messages over and over again.
Aqua Mail keeping the "hidden" messages fully on the device - not just the ID - makes it possible to undo (un-hide) them. I think this is a useful feature.
They will be cleaned up over time same as "non-hidden" messages, so the app's storage usage will not grow infinitely.
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Aqua Mail keeping the "hidden" messages fully on the device - not just the ID - makes it possible to undo (un-hide) them. I think this is a useful feature.
Ahhh ... the ability to undo/unhide. Yes, that is useful.
They will be cleaned up over time same as "non-hidden" messages, so the app's storage usage will not grow infinitely.
Is the time frame for clean-up of hidden message user-selectable - i.e. x number of days or weeks, etc? If so, I haven't found it in the settings.
I have found a work-around for my initial issue and that was to delete all five IMAP accounts and recreate them as POP3. Thanks to Paris Geek for making me think more about his question.
Although as I explore and learn AquaMail's capabilities, I may go back to IMAP as it does have it's pluses.
Thanks for you comments Kostya.
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Re: Is the time frame for clean-up of hidden message user-selectable - i.e. x number of days or weeks, etc? If so, I haven't found it in the settings.
The cleanup is performed daily (at night, around 2-3 am).
The relevant setting is "messages to cache" in app settings or account settings (if you long press on an account -> options and folders -> account options).
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The cleanup is performed daily (at night, around 2-3 am).
What happens if the phone is powered down overnight? Does the cleanup take place as soon as it's powered on, or does it wait until the next time 2-3 am comes around?
The relevant setting is "messages to cache" in app settings or account settings (if you long press on an account -> options and folders -> account options).
Great info. Thanks.
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What happens if the phone is powered down overnight? Does the cleanup take place as soon as it's powered on, or does it wait until the next time 2-3 am comes around
The cleanup should still happen, although somewhat less often - feel free to also use Menu -> Compact the database on the app's main screen.