AquaMail Forum

English - Android => Bug reports => Topic started by: beh on June 09, 2013, 08:30:33 pm

Title: Incoming mail notifications not working on Samsung Galaxy S4
Post by: beh on June 09, 2013, 08:30:33 pm
Neither the vibration nor sound notifications for incoming emails is working even though they are set. Similar settings in my S3 work fine. Am I missing something here or is there an issue? Thanks in advance for your assistance.
Bruce

Update:
I realized upon further research that AquaMail is using the "system" sound for notification of new mail instead of the "notifications" sound. Since I don't use sound for key strokes and the like "system sounds" I have it turned off.
Since the Galaxy S4 has separate settings for "system" and "notifications" sounds I would request that the option to have AquaMail set to look for one or the other as appropriate be incorporated in an upcoming update. Thanks,
Bruce
Title: Re: Incoming mail notifications not working on Samsung Galaxy S4
Post by: Kostya Vasilyev on June 20, 2013, 02:41:25 am
The sound preference is a stock Android "sound picking preference" and whatever list it comes up with is determined by the firmware and whatever is installed on the device.

I'm attaching a couple of screenshots from my Galaxy Nexus - you can see that some apps can get into the list when picking a sound, in this case, it's Solid Explorer.

As for the sound type, it definitely is set inside the XML file as android:ringtoneType="notification"

Title: Re: Incoming mail notifications not working on Samsung Galaxy S4
Post by: beh on June 20, 2013, 04:41:52 am
The sound preference is a stock Android "sound picking preference" and whatever list it comes up with is determined by the firmware and whatever is installed on the device.

I'm attaching a couple of screenshots from my Galaxy Nexus - you can see that some apps can get into the list when picking a sound, in this case, it's Solid Explorer.

As for the sound type, it definitely is set inside the XML file as android:ringtoneType="notification"

Kostya,
Thank you. Your explanation and the screen shots allowed me to figure out the issue I have. I had picked a sound in the phone's notifications section that is not on the AquaMail notifications sound list. Now I have them in sync so things should work. Thanks again.
Bruce