AquaMail Forum

English - Android => Bug reports => Topic started by: Rcranium on May 01, 2013, 08:32:23 am

Title: Can't login to my Brandman University account
Post by: Rcranium on May 01, 2013, 08:32:23 am

Hi.



Incoming server imap error connecting
Outgoing mail server smtp error connecting
Make sure data is correct

Data is correct. Verified from other devices.


Mail.brandman.edu


Tia


Rc

Title: Re: Can't login to my Brandman University account
Post by: Kostya Vasilyev on May 06, 2013, 03:17:32 am

I tried to look up "mail.brandmail.edu" from my desktop system, and there is no such server in existence:

kman@roxy:~$ nslookup  mail.brandman.edu
Server:      127.0.1.1
Address:   127.0.1.1#53

Non-authoritative answer:
*** Can't find mail.brandman.edu: No answer

Same when I do this from my London-based web server.

Nothing to do with the app. Please ask the IT dept. about the right settings.

Title: Re: Can't login to my Brandman University account
Post by: Kostya Vasilyev on May 09, 2013, 02:52:48 am

Update: this mail account is served by Gmail.

Please use manual account setup, and enter:

- Incoming: IMAP, server imap.gmail.com, security SSL, port 993
- Outgong: server smtp.gmail.com, security SSL, port 465

Title: Re: Can't login to my Brandman University account
Post by: Rcranium on May 09, 2013, 03:46:17 am

Got it working!


Thanks for all your help. :)