AquaMail Forum

English - Android => Bug reports => Topic started by: tomjel on April 19, 2013, 01:09:37 pm

Title: sending emails problem (IMAP)
Post by: tomjel on April 19, 2013, 01:09:37 pm

Hi,
I have a problem with sending emails after last update to 1.2.3.15. I have AquaMail Pro.
I'm using several accounts and all are IMAP ones, but only one have over 5k emails in sent folder
and problem occurs with this account.
After update I can still send emails but AquaMail can't write it to the send folder on the server;/
Pls, help.

Title: Re: sending emails problem (IMAP)
Post by: Kostya Vasilyev on April 26, 2013, 03:20:18 am

Is there a specific error message you're getting? What does "can't write" mean specifically?

Could you capture a debug log showing this issue?

http://www.aqua-mail.com/?page_id=232

Title: Re: sending emails problem (IMAP)
Post by: tomjel on May 04, 2013, 04:35:33 pm

I don't get any error message.
It seems like emails sends properly but it doesn't write in sent folder.
I've captured a debug log and send to you.

Title: Re: sending emails problem (IMAP)
Post by: Kostya Vasilyev on May 06, 2013, 03:19:54 am

Can you long press the account -> choose Options and Folders, and under Account options, make sure that "save sent" is in fact enabled?

Title: Re: sending emails problem (IMAP)
Post by: tomjel on May 06, 2013, 09:46:18 am

Yes, it's enabled.

Title: Re: sending emails problem (IMAP)
Post by: Kostya Vasilyev on May 13, 2013, 02:17:34 am

Turned out, the account was over quota, uploading sent messages was failing.

Title: Re: sending emails problem (IMAP)
Post by: tomjel on June 07, 2013, 01:16:17 pm

It's not over quota problem.
Emails sending from outlook are properly written to the server.

Title: Re: sending emails problem (IMAP)
Post by: Thomas on June 07, 2013, 07:07:42 pm

Passed two months since you reported the problem. Does it still exist?

Title: Re: sending emails problem (IMAP)
Post by: tomjel on June 08, 2013, 11:35:25 am

Yes, it still exists ;/

Title: Re: sending emails problem (IMAP)
Post by: Kostya Vasilyev on June 20, 2013, 02:48:40 am

Is there any way I could get a log file, with "raw data" enabled, capturing the issue (a test email)?

http://www.aqua-mail.com/?page_id=232

Without a log, I can only guess, or do a "works for me" <shrug> :)